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Privacy Policy

Your privacy matters to us. Learn how thaluvonire protects and manages your personal information.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Information We Collect

At thaluvonire, we collect information that helps us provide better financial analysis services. This data collection is done transparently and with your consent where required under UK data protection laws.

Personal Information

  • Name, email address, and phone number when you register
  • Business information including company name and role
  • Financial data you input for analysis purposes
  • Communication preferences and subscription details

We also collect technical information automatically through your use of our platform. This includes IP addresses, browser types, device information, and usage patterns. This helps us improve our services and ensure platform security.

Cookies and Tracking: We use essential cookies for platform functionality and optional analytics cookies to understand user behavior. You can control cookie preferences through your browser settings or our cookie preference center.

How We Use Your Data

Your information serves specific purposes that directly benefit your experience with thaluvonire's financial analysis platform. We don't use your data for unrelated commercial activities.

  • Service Delivery: Processing financial analyses, generating reports, and maintaining your account
  • Communication: Sending important updates, educational content, and responding to inquiries
  • Platform Improvement: Analyzing usage patterns to enhance features and user experience
  • Security: Protecting against fraud, unauthorized access, and maintaining system integrity
  • Legal Compliance: Meeting regulatory requirements in financial services sector

We operate under lawful bases including contract performance, legitimate interests, and consent where required. You'll always know why we're processing your data and can withdraw consent when applicable.

Data Sharing and Third Parties

thaluvonire takes a careful approach to data sharing. We don't sell your personal information to marketing companies or unrelated third parties. When we do share data, it's for specific operational reasons.

Limited Sharing Situations

  • Cloud hosting providers for secure data storage and platform operation
  • Payment processors for subscription and billing management
  • Analytics services to understand platform usage (anonymized data only)
  • Legal authorities when required by law or to protect rights and safety

All third-party partnerships include strict data protection agreements. These partners can only use your information for the specific services they provide to thaluvonire and must maintain the same security standards we require.

In case of business restructuring or acquisition, we'd notify you before your data becomes subject to different privacy practices. You'd have options to manage your information during such transitions.

Your Privacy Rights

Under UK data protection law, you have comprehensive rights over your personal information. We've made it straightforward to exercise these rights through multiple channels.

  • Access: Request copies of your personal data we hold
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data under certain circumstances
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your information
  • Objection: Opt out of processing based on legitimate interests

To exercise these rights, contact us at info@thaluvonire.com or use the privacy tools in your account settings. We respond to most requests within one month and provide clear explanations if we cannot fulfill a request.

You also have the right to lodge complaints with the Information Commissioner's Office (ICO) if you're unsatisfied with how we handle your data protection concerns.

Security Measures

Protecting your financial data requires robust security measures. We implement multiple layers of protection using industry-standard practices and regularly updated security protocols.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Automated threat monitoring and incident response

Our team receives ongoing security training, and we maintain strict access controls within our organization. Only authorized personnel can access personal data, and all access is logged and monitored.

While we implement comprehensive security measures, we encourage users to maintain strong passwords and report any suspicious account activity immediately. Security is a shared responsibility between thaluvonire and our users.

Data Retention Periods

We keep your information only as long as necessary for legitimate business purposes or legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

  • Account Information: Retained while your account is active plus 7 years after closure for legal compliance
  • Financial Analysis Data: Stored for 6 years to meet financial services record-keeping requirements
  • Communication Records: Kept for 3 years for customer service and legal protection purposes
  • Technical Logs: Maintained for 12 months for security and system optimization

After retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in many cases, though we may need to retain certain data for legal compliance or legitimate business interests.

International Data Transfers

thaluvonire primarily stores and processes data within the United Kingdom and European Economic Area. However, some of our trusted service providers operate globally, which may involve international data transfers.

When we transfer data outside the UK, we ensure adequate protection through approved mechanisms such as adequacy decisions, standard contractual clauses, or certification schemes. Your data receives the same level of protection regardless of where it's processed.

Transfer Safeguards

  • Due diligence assessments of all international partners
  • Binding contractual protections matching UK standards
  • Regular monitoring of transfer arrangements and legal developments
  • Immediate action to address any protection concerns

Privacy Questions and Concerns

We welcome questions about our privacy practices and are committed to addressing any concerns promptly. Our privacy team regularly reviews and updates our practices to maintain high standards of data protection.

For privacy-related inquiries, data subject requests, or concerns about how your information is handled, please reach out through any of the contact methods below. We aim to respond to all privacy inquiries within 48 hours.

Get in Touch About Privacy

Our privacy team is here to help with any questions or concerns about your personal data.

Email Address
info@thaluvonire.com
Phone Number
+441934832558
Postal Address
91 Vittoria St, Birmingham B1 3NU, United Kingdom